Villa Nostalgia Filippos
Villa Nostalgia Filippos Crete
Terms and Conditions

Terms and Conditions

1. Application
1.1
These General Terms and Conditions apply to all offers, reservations and agreements with regard to all accommodation and other facilities that are rented by VILLA NOSTALGIA.
1.2
In these General Terms and Conditions, the term 'tenant' is understood to mean: the person who concludes an agreement with VILLA NOSTALGIA with regard to the rent / use of the accommodation. The term 'user' is understood to mean: the tenant and the persons specified by the tenant who (will) make use of the accommodation rented by the tenant.
1.3
These Terms and Conditions apply regardless of your (prior) reference to any own terms and conditions or to other terms and conditions. VILLA NOSTALGIA rejects all General Terms and Conditions to which you refer or which are used by you.
1.4
Agreements that deviate from these General Terms and Conditions are only valid if agreed in writing.
2. Reservations
2.1
VILLA NOSTALGIA only handles reservations for persons who are 18 years or older. Reservations by persons younger than that age are therefore not valid.
2.2
VILLA NOSTALGIA reserves the right at all times - without giving reasons - to refuse to process a reservation.
2.3
If VILLA NOSTALGIA processes your reservation, VILLA NOSTALGIA will send you a written confirmation and invoice within 14 days of making the reservation. You should check this for accuracy immediately upon receipt. Any inaccuracies must be immediately reported to VILLA NOSTALGIA.
2.4
If you are not in possession of a written confirmation / invoice within 14 days of making the reservation, you must immediately contact the reservation department, failing which the reservation cannot be invoked.
2.5
An agreement will be concluded between you and VILLA NOSTALGIA at the moment that VILLA NOSTALGIA has sent the written confirmation of your reservation invoice to you.
2.6
The agreement concerns the rental of accommodation for recreational use, which by its nature is of short duration.
3. Changes to the agreement
3.1
If, after the conclusion of the agreement, you wish to make changes to the agreement, VILLA NOSTALGIA is not obliged to accept it. It is VILLA NOSTALGIA's free choice to determine whether and to what extent those changes are accepted by VILLA NOSTALGIA. In the event that VILLA NOSTALGIA accepts your changes, VILLA NOSTALGIA may charge you a change fee.
4. Deployment
4.1
The entrepreneur, the tenant and other users are not permitted to hand over the accommodation under any name and for whatever reason to persons other than those mentioned in the agreement, unless otherwise agreed in writing with VILLA NOSTALGIA.
4.2
If you and VILLA NOSTALGIA have agreed that you and / or one or more users will be replaced, you will remain jointly and severally liable vis-à-vis VILLA NOSTALGIA for the payment of the remaining part of the rent, the change costs (see art. 3.1) and any additional costs as a result of the replacement and any cancellation costs.
5. Prices
5.1
You owe VILLA NOSTALGIA the agreed rental price, as stated in the written confirmation and invoice of the reservation. If the costs of VILLA NOSTALGIA (personnel, energy, taxes and the like) have demonstrably and unexpectedly increased after the conclusion of the agreement, VILLA NOSTALGIA has the right to increase its prices and to charge you the increased price. If this price increase will be implemented within 3 months after the agreement has been concluded, that price increase will amount to a maximum of 5% of the previously agreed price and you will have the right to cancel (cancel) the agreement on that ground.
5.2
Price discounts and / or special offers can no longer be used if the confirmation of the reservation / invoice has been sent and accepted by VILLA NOSTALGIA.
6. Extra costs
6.1
In addition to the rental price, you / the tenant also owe bed linen and tourist tax including contribution to other taxes.
7. Payments
7.1
Rental amounts plus costs charged, up to € 350, you must immediately pay in full when booking. In case the rental amounts are more than € 350, you must make a deposit with a minimum of € 350. Payment of the aforementioned amounts must be made within 14 days after the date of the confirmation / also invoice of the reservation of VILLA NOSTALGIA.
7.2
The remaining amount of the rent must be received by VILLA NOSTALGIA no later than 8 weeks before the date of commencement of the stay in VILLA NOSTALGIA as stated in the confirmation of the reservation.
7.3
For reservations made within 8 weeks of the start of your stay, the entire reservation amount must be paid immediately at the time of booking, or if you make a reservation by phone, within 14 days of the date of the confirmation / invoice. If upon arrival at the accommodation it appears that the reservation amount has not yet been (fully) credited to the bank account of VILLA NOSTALGIA, then you must still pay the (remainder of the) reservation amount upon arrival on site. In the absence of a payment in accordance with the above, VILLA NOSTALGIA can refuse you the use of the accommodation. If it later transpires that you had given a payment order, but the amount had not yet been credited to VILLA NOSTALGIA's bank account upon arrival, the excess amount paid will be refunded afterwards.
7.4
In the event of late payment of the amounts invoiced to you, you will be in default immediately after the payment period has expired. In that case, VILLA NOSTALGIA will give you the opportunity in writing to pay the outstanding amount within 7 days. If payment is still not made, VILLA NOSTALGIA reserves the right to terminate (cancel) the agreement with effect from the day that the 7-day period has expired and you are liable for all damage that VILLA NOSTALGIA suffers or will suffer as a result. , including all costs incurred by VILLA NOSTALGIA in connection with your reservation and the cancellation. VILLA NOSTALGIA has the right to charge a cancellation fee per accommodation. In that case the provisions of Article 13 apply.
7.5
VILLA NOSTALGIA always has the right to set off claims on you for whatever reason against the amounts paid by you for whatever reason.
8. Arrival and departure
8.1
The rented accommodation can be occupied from 2 pm on the agreed day of arrival as stated on the confirmation of the reservation. On the agreed day of departure as stated on the confirmation of the reservation, the accommodation must be vacated by 10:30 am.
8.2
If the use of the accommodation is terminated earlier than on the agreed date, as stated on the confirmation of the reservation, the tenant is not entitled to a refund of (part of) the rent and / or costs.
9. Regulations
9.1
All guests must adhere to the regulations established by VILLA NOSTALGIA.
9.2
In accordance with local regulations, people are required to identify themselves at the check-in when requested. If the guests cannot show proof of identity, VILLA NOSTALGIA cannot or may not accommodate the guests.
9.3
The accommodation may only be occupied by the number of people stated in the confirmation / invoice.
9.5
VILLA NOSTALGIA reserves the right to make changes to the design and opening times of the accommodation facilities. For the purpose of carrying out necessary maintenance you will allow work to be carried out on the accommodation or other facilities during your stay without entitlement to reimbursement.
9.6
For safety reasons it is not allowed to place tents at the accommodation.
9.7
The tenant must deliver the accommodation clean (so: do not leave dirty dishes, collect and fold bedding, kitchen, clean the fridge, place a garbage bag in the container.
9.8
The tenant and users are obliged to rent bed linen from VILLA NOSTALGIA.
9.10
In the event of a violation of the rules, Park rules and / or Swimming pool rules and / or Regulations that are included in these General Terms and Conditions and / or Regulations not following the instructions of the staff, VILLA NOSTALGIA has the right to remove you, the tenant and any other user from the park immediately, without that restitution of the rental sum or part thereof takes place.


10. Pets
10.1
Pets of the tenant and their visitors are not allowed.
11. Breakage, loss
11.1
The tenant, mentioned on the confirmation of the reservation, is responsible, which does not affect the responsibility or liability of the other users / guests, for an orderly course of affairs in and around the rented accommodation, insofar as this is arranged by him or his company / the other user is affected.
11.2
In addition, the tenant is always liable, which does not affect the liability of other users, for damage caused by breakage and / or loss and / or damage to inventory and / or accommodation. Any damage must be reported immediately by the tenant to VILLA NOSTALGIA and immediately compensated on the spot, unless the tenant can prove
that the occurrence of the damage is not due to fault of himself, other users or one of the members of his company.
12. Deposit
12.1
VILLA NOSTALGIA may require a deposit of € 350 at the start of the stay for the accommodation. In case the deposit is not paid immediately, VILLA NOSTALGIA is entitled to deny the tenant and / or other users access to and use of the accommodation.
12.2
If you fail to pay the deposit, VILLA NOSTALGIA is furthermore entitled to terminate (cancel) the agreement with immediate effect.
12.3
The deposit or any remainder thereof after payment of claims from VILLA NOSTALGIA on the tenant and / or users, will be refunded if you properly leave the accommodation, subject to the provisions of Article 9. This claim does not invalidate any claims for compensation.
13. Cancellation costs
13.1
If a reservation is canceled, cancellation costs are due. These amounts are 50% of the total costs for cancellations from 28 to 14 days before the day of arrival and for cancellations from the 14th day before arrival or later the total costs / agreed rental price.
13.2
You can insure yourself against this risk by taking out cancellation insurance with your / an insurer at the same time as your reservation.
13.3
If you have not arrived within 24 hours after the agreed date without further notice, this will be considered as a cancellation.
14. Make a reservation in advance
14.1
It is possible to make a reservation for a period in which the rates have not yet been published. The tenant must pay € 100 in advance as a deposit, which deposit can be deducted from the final amount. If the provisional reservation is not converted into the definitive reservation, the deposit will be refunded.
15. Force majeure and changes
15.1
In case VILLA NOSTALGIA is temporarily or temporarily unable to execute the agreement in whole or in part due to force majeure, you will submit a change proposal within 14 days after it has become aware of the inability to perform the agreement accommodation / other period etc.).
15.2
Force majeure on the part of VILLA NOSTALGIA exists if the performance of the agreement is wholly or partly prevented, temporarily or otherwise, by circumstances beyond the control of VILLA NOSTALGIA, including war danger, personnel strikes, blockades, fire, floods and other disruptions or events.
15.3
You are entitled to reject the change proposal. If you reject the change proposal, you must make this known within 14 days after receiving the change proposal. In that case VILLA NOSTALGIA has the right to terminate the agreement with immediate effect. You are then entitled to remission and / or return of (the already paid part of) the rent. VILLA NOSTALGIA will then not be obliged to compensate for any damage.
16. Termination
16.1
VILLA NOSTALGIA has the right to terminate the agreement with immediate effect at any time if personal details of you and / or other users are incomplete and / or incorrectly entered at the time of booking. In such a case, there will be no refund of the rental sum or part thereof.
17. Liability
17.1
VILLA NOSTALGIA accepts no liability for theft, loss or damage to or to goods or persons of any nature whatsoever, during or as a result of a stay at VILLA NOSTALGIA's accommodation, unless there is intent or gross negligence on the part of VILLA NOSTALGIA.
17.2
Liability for damage consisting of loss of travel pleasure or company and other consequential damage is excluded under all circumstances. VILLA NOSTALGIA is furthermore in no case liable for damage for which there is a claim for reimbursement under a travel and / or cancellation insurance or any other insurance.
17.3
VILLA NOSTALGIA is not liable for service disruptions or defects in services provided by third parties.
17.4
Liability based on tort is in any case limited to a maximum of € 75,000 for personal accidents per guest per stay and liability for material damage is in any case limited to a maximum of € 1,500 per tenant / user per stay.
17.5
You are jointly and severally liable with the user for all loss and / or damage to the rented accommodation and / or other property of VILLA NOSTALGIA arising during its use by you and / or other users, regardless of whether this is the result of acts or omissions of yourself and / or third parties who are in the accommodation with your permission.
17.6
You indemnify VILLA NOSTALGIA for all claims with regard to damage from third parties that are (partly) the result of any act or omission of yourself, other users, your traveling companions or third parties who are in the accommodation with your permission.
17.7
In the event of improper use and / or incorrect abandonment of the accommodation, including but not limited to excessive pollution, additional costs will be charged (afterwards), which you are then obliged to pay immediately.
18. Complaints
18.1
Despite the care and effort of VILLA NOSTALGIA you may be of the opinion that you have a justified complaint regarding your holiday accommodation. You should first report this complaint to the concierge on the spot. If the complaint is not handled to your satisfaction, then you have the opportunity 1 month after departure from the park of your stay
submit a written complaint to: VILLA NOSTALGIA, Krammer 33, NL 3232 HE BRIELLE, the Netherlands. The complaint will then be handled with the greatest care. If this also does not lead to a satisfactory solution, you have to submit a complaint to the competent court according to the law no later than 3 months after departure from the accommodation.
19. Applicable law
19.1
Only Dutch law applies to the agreement between you and VILLA NOSTALGIA.
20. Travel documents
20.1
You are responsible for having the valid travel documents required for your destination. VILLA NOSTALGIA accepts no liability for the consequences that result from not being in possession of the correct travel documents.
21. General
21.1
Apparent pressure and typing errors do not bind VILLA NOSTALGIA. With these terms and conditions, all previous publications are canceled.
21.2
All data that you provide to us is recorded in a file. The data file is used for our guest administration. This data can also be used to provide targeted information and offers about our products and services. If you do not appreciate sending interesting information or offers, you can let us know by sending a card to: VILLA NOSTALGIA, Krammer 33, NL 3232 HE BRIELLE.

Villa Nostalgia Filippos

Filippos, Post Code 73007, Crete, Greece
tel no +30- 693 8267454 , +31 6 5142884, info@villanostalgiakreta.com
Hostess Mrs. Annie Uyttebroeck - annie@villanostalgiakreta.com